Odoo Customisation & Support

Standard Odoo covers most business needs. When it isn't enough, custom module development or integrations with third-party systems close the gap. And once the system is live, reliable support keeps it that way.

Custom Module Development
Purpose-built Odoo modules for requirements that standard functionality doesn't cover. Developed to Odoo's coding standards so they survive version upgrades without major rework.
Third-Party Integrations
Connecting Odoo to external platforms — e-commerce stores, payment gateways, logistics systems, marketing tools, custom APIs. Data flows both ways, reliably and in real time.
Workflow Customisation
We adapt standard Odoo workflows, approval processes, automated actions and reporting to the way your business actually works — without modifying the core in a way that breaks on upgrade.
Technical Support and Maintenance
Ongoing support covering bug fixes, performance issues, user questions, minor modifications and preparation for version upgrades. A monthly retainer with defined response times.

When is standard Odoo not enough?

Standard Odoo modules cover the majority of business scenarios. But industry-specific requirements, regulatory obligations or integrations with legacy systems often call for custom development. We know exactly where that line runs and how to cross it without over-engineering.
Third-party integrations are where most Odoo implementations hit friction. Connecting Odoo to your e-commerce platform, payment processor, logistics provider or internal systems takes careful API work. We have already built most of the common integrations.
Ongoing support is more than fixing bugs. It includes planning version upgrades, performance monitoring, training new staff and evolving the system as your business changes. Our support plans cover all of it.
We document everything we customise. When you come to upgrade Odoo or bring in another developer, they won't spend weeks reverse-engineering what we built.

1
Requirementsanalysis
For customisations: a detailed brief on what standard Odoo can't do and what the custom solution needs to achieve. For support: an assessment of your current system's health and any open issues.
2
Solutiondesign
A technical design document covering the approach, the modules affected, integration points and constraints. Approved before development begins.
3
Developmentand testing
Built and tested in a staging environment that mirrors your production. User acceptance testing with your team before anything goes to production.
4
Deployment anddocumentation
Deployed to production in a planned window to minimise disruption. Full technical documentation is delivered alongside the working solution.